Terms and Conditions
Last Updated: August 1, 2025
These Terms and Conditions ("Terms") govern your access to and use of services provided by BluePrint Media, located at 812 Sombrero Way, Mississauga, Ontario ("we", "us", or "our"). By engaging with our services, website, or consultations, you agree to comply with these Terms.
1. Services Provided
BluePrint Media offers digital marketing services including but not limited to:
Social media marketing and management
Paid advertising (e.g., Meta Ads, Google Ads)
Lead generation and funnel creation
Content creation and branding support
Custom services may be offered based on written agreement.
2. Client Responsibilities
By using our services, you agree to:
Provide accurate and complete information needed for campaigns
Respond promptly to communications and approvals
Refrain from any unlawful or unethical use of our work
Make timely payments according to agreed terms
3. Payment Terms
Invoices must be paid according to the agreed-upon schedule (typically monthly).
Late payments may result in service interruption or additional fees.
Ad spend is separate from our service fees and paid directly by the client.
4. Refunds and Guarantees
Refunds are only provided as outlined in a signed contract. Any performance guarantees (e.g., lead generation promises) will be detailed in the agreement. If applicable, make-good campaigns or service credits may be issued at our discretion.
5. Intellectual Property
All materials, strategies, and assets created by BluePrint Media remain our property unless otherwise agreed in writing. Clients may use delivered content for their business use, but may not resell, redistribute, or claim ownership of our proprietary methods or templates.
6. Termination
Either party may terminate the agreement with written notice. Upon termination:
All unpaid fees become immediately due
Access to ad accounts, designs, and files may be revoked
Any shared data or content will be deleted upon request within a reasonable timeframe
7. Limitation of Liability
BluePrint Media is not liable for:
Any loss of revenue, leads, or business opportunities
Platform outages (e.g., Facebook/Instagram downtimes)
Client-side issues (e.g., lack of response, poor lead handling)
We strive for the best outcomes, but results may vary based on industry, location, and timing.
8. Confidentiality
We respect your privacy and will not share or disclose confidential business information. Both parties agree to keep proprietary strategies, client lists, and campaign data confidential unless legally required to disclose.
9. Changes to Terms
We may update these Terms at any time. Continued use of our services after changes implies your acceptance of the new terms.
10. Governing Law
These Terms are governed by the laws of Ontario, Canada. Any disputes will be handled in the courts of Ontario.
11. SMS Communications Policy
By opting in to receive SMS messages from BluePrint Media, you consent to receive text messages related to your services, including but not limited to appointment reminders and confirmations.
A. Message Frequency
You will receive appointment-related messages as needed. The frequency of messages may vary based on your level of engagement with our services.
B. Opt-Out
You may cancel the SMS service at any time. Simply text “STOP” to the shortcode or phone number used. After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages from us. To rejoin, you may opt in again as you did initially.
C. Help & Support
If you experience issues with the messaging program, reply with the keyword “HELP” for assistance, or contact us directly at [email protected].
D. Carrier Liability & Charges
Wireless carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply for SMS sent and received. For questions about your text or data plan, please contact your wireless provider.
E. Privacy
All personal data collected through SMS communications is handled in accordance with our Privacy Policy. For privacy-related inquiries, you may also email us at [email protected].